Patient Care Coordinator & Medical Office Scheduler

Brown University Health; South Kingstown (RI); Presencial; USD 25.000 - 40.000; Jornada completa

Descripción de la vacante

Brown University Health is seeking a patient service specialist to support physicians and deliver high-quality care with strong customer service. The role involves front-desk tasks, appointment coordination, and safeguarding patient information.

The position requires a high school diploma, basic computer skills, and excellent communication. Typical hours are M-F, with a daytime shift and 8-hour daily schedule.

Formación

• High school diploma or equivalent.
• Basic computer skills and knowledge of medical terminology required.
• Excellent communication and customer service skills.

Responsabilidades

• Answering phones, scheduling appointments, and coordinating specialist visits.
• Collecting balances, copays, and payments at service.
• Reviewing appointment lists and calling patients to schedule.
• Verifying demographics and insurance information.
• Assisting patients with Kiosk sign-in.
• Maintaining OSHA and DOH compliance.
• Coordinating referrals and pre-authorizations.
• Protecting patient information per guidelines.
• Providing superior customer service and patient care.
• Attending meetings and workshops.
• Performing miscellaneous duties as assigned.

Conocimientos

Basic computer skills

Medical terminology

Organized

Communication skills

Customer service

Educación

High school diploma

Descripción del empleo

Brown University Health is seeking a patient service specialist to support physicians and deliver high-quality care with strong customer service. The role involves front-desk tasks, appointment coordination, and safeguarding patient information.

The position requires a high school diploma, basic computer skills, and excellent communication. Typical hours are M-F, with a daytime shift and 8-hour daily schedule.