Patient Access & Scheduling Coordinator

CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care; Smithfield (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is seeking a friendly front desk associate to support physicians and staff in Smithfield, RI. You will handle phones, appointment scheduling, patient check-in/out, and coordination of referrals, while delivering superior customer service and protecting patient information.

Ideal candidates will have a high school diploma, basic computer skills, and at least six months of medical office experience.

Qualifications

• High school diploma required. Basic computer skills and knowledge of medical terminology expected.
• Must have excellent communication and customer service skills and demonstrate sensitivity to patients and families.
• Six months' experience in a medical office preferred.

Responsibilities

• Answer phones and schedule appointments.
• Check in/out patients and coordinate specialist appointments.
• Collect patient balances, copays, and payments.
• Verify demographics and insurance information for every patient.
• Assist patients with Kiosk sign in and ensure data privacy.

Skills

Customer service

Phone handling

Medical terminology

Organization

Education

High school diploma

Job description

Brown University Health is seeking a friendly front desk associate to support physicians and staff in Smithfield, RI. You will handle phones, appointment scheduling, patient check-in/out, and coordination of referrals, while delivering superior customer service and protecting patient information.

Ideal candidates will have a high school diploma, basic computer skills, and at least six months of medical office experience.