Patient Care Front Desk Lead & Coordinator

Brown University Health; Providence (RI); On-site; USD 29,000 - 48,000; Full time

Job summary

Brown University Health seeks a Front Office Coordinator to support daily operations for comprehensive care. Under supervision, you will coordinate patient registration, scheduling, insurance verification, and front desk coverage while delivering excellent patient service.

You will promote continuous quality improvement, assist with practice workflow, and ensure compliance with relevant standards. The role offers weekday daytime hours in Providence, RI, with a collaborative team and

Qualifications

• Pay Range: $20.96-$34.61
• Location: Providence, RI
• Work Type: M-F, combo of shifts
• Front office coordination experience preferred

Responsibilities

• Coordinate patient registration, scheduling, insurance verification, and front desk coverage.
• Promote continuous quality improvement in patient services and practice workflow.
• Responsible for front desk work allocation, training and problem resolution.
• Answer phones, schedule appointments, check in/out patients, coordinate referrals.

Skills

Patient registration

Scheduling

Insurance verification

Front desk administration

Customer service

Tools

EHR system

Practice management software

Job description

Brown University Health seeks a Front Office Coordinator to support daily operations for comprehensive care. Under supervision, you will coordinate patient registration, scheduling, insurance verification, and front desk coverage while delivering excellent patient service.

You will promote continuous quality improvement, assist with practice workflow, and ensure compliance with relevant standards. The role offers weekday daytime hours in Providence, RI, with a collaborative team and