Patient Care Coordinator - Medical Office

Methodist Le Bonheur Healthcare; Missouri; On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to join the ambulatory/clinic site team. You will work closely with patients, families, and clinicians to ensure smooth front desk operations in a busy care setting.

Responsibilities include answering phones, triaging calls, registering patients in the EMR, and assisting with patient portal tasks. A High School Diploma and a patient-centric approach are essential to succeed in this role.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Experience with patient scheduling and front-desk duties is a plus.

Responsibilities

• Registers patients and updates demographics with detailed information.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data for proper payment.
• Greet patients and visitors; respond to information requests in person or by phone.
• Demonstrates initiative in professional development.

Skills

Customer service

Medical terminology

Communication

Scheduling

Phone triage

Independent judgment

Office software

Education

High School Diploma or GED

Tools

EMR system

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to join the ambulatory/clinic site team. You will work closely with patients, families, and clinicians to ensure smooth front desk operations in a busy care setting.

Responsibilities include answering phones, triaging calls, registering patients in the EMR, and assisting with patient portal tasks. A High School Diploma and a patient-centric approach are essential to succeed in this role.