Front Desk Champion: Medical Office Assistant

7700 Lebonheur Pediatrics; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Le Bonheur Health is seeking a Medical Office Assistant to join the ambulatory/clinic team. The role supports front desk operations, patient check-in, appointment scheduling, and billing tasks, ensuring a smooth patient flow.

Ideal candidates will have a high school diploma and prefer 1–3 years in a physician office, including billing and insurance verifications. Strong communication and multitasking skills are essential for success at this busy center.

Qualifications

• High School Diploma or Equivalent is required.
• Preferred: Insurance verifications or authorizations (1–3 years).
• Preferred: Physician office experience (1–3 years).
• Preferred: Scheduling experience (1–3 years).
• Certifications such as CMA or CMAA are preferred.

Responsibilities

• Registers new patients and updates existing patient demographics by collecting detailed information.
• Schedules new appointments and makes confirmation calls for upcoming visits.
• Collects co-pays and insurance data to ensure full payment.
• Greets patients and visitors at the front desk and answers inquiries.
• Assists patients with the patient portal and related procedures.
• Demonstrates initiative for self-development and professional growth.

Skills

Customer service

Communication

Multitasking

Medical terminology

Education

High School Diploma or Equivalent

Tools

EMR system

Billing software

Job description

Methodist Le Bonheur Health is seeking a Medical Office Assistant to join the ambulatory/clinic team. The role supports front desk operations, patient check-in, appointment scheduling, and billing tasks, ensuring a smooth patient flow.

Ideal candidates will have a high school diploma and prefer 1–3 years in a physician office, including billing and insurance verifications. Strong communication and multitasking skills are essential for success at this busy center.