Patient-Centered Medical Office Assistant

Methodist Le Bonheur Healthcare; Germantown (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare seeks a Medical Office Assistant to join the ambulatory/clinic team. This role supports front desk operations, registers patients in the EMR, schedules appointments, collects payments, and assists with patient portal use.

You will work closely with patients, families, management, staff, and clinicians to ensure smooth workflow. The position emphasizes patient- and family-centered care, with adherence to MLH values and mission.

Qualifications

• High School Diploma or Equivalent required.
• Knowledge of medical terminology preferred.
• Ability to communicate clearly with patients and staff.

Responsibilities

• Register new patients and update demographics in the EMR.
• Schedule new appointments and confirm upcoming visits.
• Collect co-pays and insurance data for accurate billing.
• Greet patients and visitors at the front desk and respond to inquiries.

Skills

Medical terminology

Coding knowledge

Customer service

Office software

Education

High School Diploma or Equivalent

Tools

EMR systems

Word processing

Spreadsheets

Job description

Methodist Le Bonheur Healthcare seeks a Medical Office Assistant to join the ambulatory/clinic team. This role supports front desk operations, registers patients in the EMR, schedules appointments, collects payments, and assists with patient portal use.

You will work closely with patients, families, management, staff, and clinicians to ensure smooth workflow. The position emphasizes patient- and family-centered care, with adherence to MLH values and mission.