Compassionate Front Desk Medical Office Assistant

Methodist Le Bonheur Healthcare; Brookfield (TN); On-site; USD 36,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare seeks a Medical Office Assistant to join the ambulatory/clinic team. You will handle front desk duties, register patients in the EMR, answer calls, triage patient needs, and assist with patient portal access to support care delivery.

The role requires strong communication, basic arithmetic, and the ability to manage multiple tasks in a busy clinic setting with a patient-centered focus.

Qualifications

• High School Diploma or Equivalent.
• Preferred: Insurance verifications or authorizations; 1–3 years.
• Knowledge of medical terminology and general office operations.
• Ability to communicate clearly and handle busy front desk tasks.

Responsibilities

• Registers new patients and updates demographics in the EMR.
• Schedules new appointments and confirms upcoming visits.
• Answers phones, triages calls, and responds to patient requests.
• Collects co-pays and insurance information for proper payment.
• Assists patients with the patient portal and records requests.

Skills

Customer service

Medical terminology

Phone etiquette

Documentation

Education

High School Diploma or Equivalent

Tools

EMR software

Scheduling software

Billing systems

Job description

Methodist Le Bonheur Healthcare seeks a Medical Office Assistant to join the ambulatory/clinic team. You will handle front desk duties, register patients in the EMR, answer calls, triage patient needs, and assist with patient portal access to support care delivery.

The role requires strong communication, basic arithmetic, and the ability to manage multiple tasks in a busy clinic setting with a patient-centered focus.