Compassionate Medical Office Assistant

Methodist Le Bonheur Healthcare; Goodman (AL); On-site; USD 34,000 - 52,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to join the ambulatory/clinic front desk team. You will welcome patients, register them in the EMR, collect payments, and coordinate with clinicians to keep patient flow smooth.

The role emphasizes accuracy, compassion, and a patient-centered approach, with duties spanning triage calls, appointment scheduling, and records management in a busy outpatient setting.

Qualifications

• Basic understanding of medical terminology.
• Knowledge of coding preferred.
• Knowledge of general business operations, scheduling, insurance, and coding.
• Ability to communicate verbally and in writing with others.
• Ability to organize multiple tasks and projects and maintain control of workflow.

Responsibilities

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
• Collects co-pays and insurance data to ensure full and proper payment.
• Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.

Skills

Medical terminology

Communication skills

Office software

Customer service

Scheduling knowledge

Education

High School Diploma or Equivalent

Tools

EMR system

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to join the ambulatory/clinic front desk team. You will welcome patients, register them in the EMR, collect payments, and coordinate with clinicians to keep patient flow smooth.

The role emphasizes accuracy, compassion, and a patient-centered approach, with duties spanning triage calls, appointment scheduling, and records management in a busy outpatient setting.