Patient-First Medical Office Specialist

Methodist Le Bonheur Healthcare; Bartlett (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in our ambulatory/clinic site. You will register patients, schedule appointments, collect payments, and assist patients with the portal, while coordinating with management, staff, and clinicians to ensure smooth patient flow.

Ideal candidates will have a High School Diploma or equivalent, experience with EMR systems, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Experience in medical front desk preferred.
• Insurance verifications or authorizations 1-3 years preferred.
• Scheduling and patient registration experience.
• Strong communication and teamwork.

Responsibilities

• Registers new patients and updates demographics in the EMR.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data for payment.
• Greet patients and respond to inquiries in person or by phone.
• Assist patients with the patient portal and maintain records.

Skills

Customer service

Medical terminology

EMR proficiency

Cash handling

Communication

Education

High School Diploma or Equivalent

Tools

EMR (Electronic Medical Records)

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in our ambulatory/clinic site. You will register patients, schedule appointments, collect payments, and assist patients with the portal, while coordinating with management, staff, and clinicians to ensure smooth patient flow.

Ideal candidates will have a High School Diploma or equivalent, experience with EMR systems, and strong communication skills.