Pediatric Front Desk & Patient Care Coordinator

Methodist Le Bonheur Healthcare; Bartlett, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant at our Bartlett, TN site. The role supports front desk operations, patient registration, scheduling, and patient portal assistance to ensure smooth ambulatory care flow.

Ideal candidates will have strong medical terminology knowledge, customer service skills, and the ability to work independently in a busy clinic environment, with preferred experience in physician offices and scheduling. This is a full-time on-site position.

Qualifications

• High School Diploma or equivalent required.
• Preferred: Insurance verifications/authorizations (1–3 years).
• Preferred: Experience in a physician office (1–3 years).
• Preferred: Scheduling experience (1–3 years).

Responsibilities

• Registers new patients and updates demographics by collecting detailed information.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data to ensure payment.
• Greet patients and visitors and respond to information requests.
• Maintain front desk operations with independence and initiative.

Skills

Medical terminology

Customer service

Communication skills

Independent judgment

Organization

Education

High School Diploma or GED

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant at our Bartlett, TN site. The role supports front desk operations, patient registration, scheduling, and patient portal assistance to ensure smooth ambulatory care flow.

Ideal candidates will have strong medical terminology knowledge, customer service skills, and the ability to work independently in a busy clinic environment, with preferred experience in physician offices and scheduling. This is a full-time on-site position.