Patient Care Coordinator — Caring Front Desk & Scheduling

UnitedHealth Group; Town of Carmel (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision insurance

401(k) plan with company match

Job summary

UnitedHealth Group in Carmel, NY is hiring an Associate Patient Care Coordinator to support patient intake, information verification, and scheduling within a busy care team. This role focuses on accuracy, service excellence, and HIPAA compliance in a fast-paced environment.

You will verify insurance, update records, coordinate appointments, and assist with referrals while delivering compassionate, patient-centered care. Some travel may be required as needed.

Qualifications

• High School Diploma or GED required.
• 1+ years of computer proficiency using Outlook, Excel and Word.
• 1+ years of customer service and healthcare-related experience.
• Willingness to travel to other offices as needed.
• Experience with electronic health records preferred.

Responsibilities

• Greet patients and visitors in a courteous manner.
• Verify patient information and insurance details.
• Perform insurance verification on the date of service.
• Schedule appointments and manage records.
• Maintain HIPAA confidentiality and compliance.

Skills

Customer service

Healthcare knowledge

Education

High School Diploma/GED

Tools

Microsoft Outlook

Excel

Word

Electronic Health Records

Job description

UnitedHealth Group in Carmel, NY is hiring an Associate Patient Care Coordinator to support patient intake, information verification, and scheduling within a busy care team. This role focuses on accuracy, service excellence, and HIPAA compliance in a fast-paced environment.

You will verify insurance, update records, coordinate appointments, and assist with referrals while delivering compassionate, patient-centered care. Some travel may be required as needed.