Patient Care Coordinator II — Scheduling & Front Office

Millennium Physician Group, LLC; Florida; On-site; USD 25,000 - 37,000; Full time

Job summary

Millennium Physician Group, LLC is seeking a Patient Care Specialist II to coordinate front office activities, handle scheduling, patient communication, and documentation to support efficient care center operations. You will apply knowledge of clinical workflows to resolve routine access questions and support accurate information flow between patients and staff.

This role operates under moderate supervision, with decisions driven by procedures and a direct impact on team output.

Qualifications

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation.
• Respond to patient calls, messages, and front desk inquiries with accurate information within guidelines.
• Identify scheduling gaps or missing information and take steps to resolve routine issues.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation prior to or during visits.
• Respond to patient calls, messages, and front desk inquiries, providing accurate information within established guidelines.
• Route clinical messages, refill requests, forms, and care-related inquiries to the appropriate care team members.
• Maintain accurate records in electronic medical record and scheduling systems.

Skills

Patient scheduling

Customer service

Front desk communications

Documentation & records

Tools

EMR systems

Job description

Millennium Physician Group, LLC is seeking a Patient Care Specialist II to coordinate front office activities, handle scheduling, patient communication, and documentation to support efficient care center operations. You will apply knowledge of clinical workflows to resolve routine access questions and support accurate information flow between patients and staff.

This role operates under moderate supervision, with decisions driven by procedures and a direct impact on team output.