Patient Care Specialist II: Front Office & Scheduling Pro

Millennium Physician Group, LLC; Port Charlotte (FL); Sur place; USD 22 000 - 34 000; Plein temps

Résumé du poste

Millennium Physician Group, LLC in Port Charlotte, FL is seeking a Patient Care Specialist II to coordinate front office activities, scheduling, patient communication, and documentation to enable efficient care center operations.

Under moderate supervision, you will handle routine patient access tasks with procedure-driven decisions, ensuring accurate records and timely coordination with providers and staff.

Qualifications

• Experience in front desk operations within healthcare.
• Ability to verify patient demographics and insurance details.
• Strong scheduling and communication skills.

Responsabilités

• Coordinate patient scheduling, registration, visit preparation, and follow‑up activities across assigned care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation prior to or during visits.
• Respond to patient calls, messages, and front desk inquiries, providing accurate information within established guidelines.
• Identify scheduling gaps, missing documentation, or incomplete patient information and take appropriate steps to resolve routine issues.
• Route clinical messages, refill requests, forms, and care‑related inquiries to the appropriate care team members.
• Maintain accurate records in electronic medical record, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing routine tasks, coordinating with clinical staff, and escalating issues when needed.

Connaissances

Front Office

Scheduling

Patient Communication

Documentation

Outils

EMR Systems

Description du poste

Millennium Physician Group, LLC in Port Charlotte, FL is seeking a Patient Care Specialist II to coordinate front office activities, scheduling, patient communication, and documentation to enable efficient care center operations.

Under moderate supervision, you will handle routine patient access tasks with procedure-driven decisions, ensuring accurate records and timely coordination with providers and staff.