Patient Care Coordinator II: Front Office & Scheduling Pro

Jobtome; Shoreline (WA); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Résumé du poste

UnitedHealth Group in Seattle is seeking a Patient Care Coordinator II to handle front-office duties, schedule appointments, verify insurance, and assist patients with registrations. The role emphasizes empathy, efficiency, and high-quality service in a fast-paced medical office.

The position supports HIPAA/OSHA compliance, uses EPIC or EMR systems, and collaborates with a care team to meet performance goals.

Qualifications

• High School Diploma/GED (or higher).
• 1+ years of experience computer proficiency with Outlook, Excel, and Word.
• 1+ years in a medical office performing scheduling, check-in/out, insurance verification, and records maintenance.
• Ability to answer multiple phone calls.

Responsabilités

• Schedules appointments and procedures following standard guidelines.
• Verifies patient information and documents in EPIC EHR.
• Collects co-pays and balances due per policy.
• Answers calls and directs messages in a courteous manner.
• Check In and Check Out patients.
• Prepare all documentation for patient care.

Connaissances

Customer service

Multitasking

Communication

Phone handling

Formation

High School Diploma/GED

Outils

Microsoft Outlook

Microsoft Excel

Microsoft Word

Description du poste

UnitedHealth Group in Seattle is seeking a Patient Care Coordinator II to handle front-office duties, schedule appointments, verify insurance, and assist patients with registrations. The role emphasizes empathy, efficiency, and high-quality service in a fast-paced medical office.

The position supports HIPAA/OSHA compliance, uses EPIC or EMR systems, and collaborates with a care team to meet performance goals.