Patient Care Coordinator - Front Desk & Scheduling

Jobtome; Woodinville (WA); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Résumé du poste

UnitedHealth Group is seeking a Patient Care Coordinator II in the Seattle area to be the first point of contact and organize daily practice activities. You will support the care team, maintain patient records in EPIC, and ensure smooth patient flow from check-in to check-out.

The role requires strong communication, multitasking, and proficiency with MS Office; flexibility to work 8:00 am–5:00 pm, Monday–Friday is typical.

Qualifications

• High School Diploma/GED (or higher).
• 1+ years of experience with computer proficiency including Outlook, Excel, and Word.
• 1+ years in a medical office performing scheduling, check-in/out, verification, and records duties.
• Ability to handle multiple phone calls.

Responsabilités

• Exhibits empathy, courtesy, competence, efficiency, and care.
• Schedules appointments and procedures following guidelines.
• Uses multiple systems to fulfill patient needs over the phone.
• Verifies patient information and documents in EPIC.
• Advises patients about insurance and referrals.
• Greet patients and provide directions on the phone.
• Check in/check out patients and collect co-pays as per policies.
• Maintain documentation and records for patient care.
• Meet performance measures set by Practice Management.

Connaissances

Customer service

Phone handling

Multi-tasking

Electronic Health Records

Formation

High School Diploma/GED

Outils

Epic/EMR software

Outlook

Excel

Word

Description du poste

UnitedHealth Group is seeking a Patient Care Coordinator II in the Seattle area to be the first point of contact and organize daily practice activities. You will support the care team, maintain patient records in EPIC, and ensure smooth patient flow from check-in to check-out.

The role requires strong communication, multitasking, and proficiency with MS Office; flexibility to work 8:00 am–5:00 pm, Monday–Friday is typical.