Patient Care Coordinator & Front Desk Specialist

Optum; Paradise (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

401(k) Savings Plan

Education Reimbursement

Job summary

Optum in Las Vegas, NV is seeking an Associate Patient Care Coordinator to handle appointment scheduling, patient registration, and cashiering, serving as front office support and answering calls. You will greet patients, verify demographics and insurance, collect co-pays, and support back office flow to ensure smooth, patient-centered service across sites as needed.

This role offers benefits and a Monday–Friday 8am–5pm PST schedule with growth opportunities within a nationwide healthcare

Qualifications

• 1+ year of experience in customer service.
• 1+ year of experience providing administrative support in healthcare or health insurance.
• Beginner level proficiency with Microsoft Excel, Word, Outlook and PowerPoint.

Responsibilities

• Schedule patient appointments and verify visit type and provider.
• Greet patients and check in/out; verify demographics and insurance information.
• Collect co-pays and adhere to cash handling policies.
• Maintain waiting room cleanliness and communicate information to patients.
• Coordinate with back office to ensure smooth patient flow.
• Resolve service issues and escalate to management as needed.
• Assist co-workers and float to other areas as required.

Skills

Customer service

Administrative support

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Education

High School Diploma/GED

Tools

EMR systems

Job description

Optum in Las Vegas, NV is seeking an Associate Patient Care Coordinator to handle appointment scheduling, patient registration, and cashiering, serving as front office support and answering calls. You will greet patients, verify demographics and insurance, collect co-pays, and support back office flow to ensure smooth, patient-centered service across sites as needed.

This role offers benefits and a Monday–Friday 8am–5pm PST schedule with growth opportunities within a nationwide healthcare