Front Desk Patient Care Coordinator

Optum; Blue Diamond (KY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental insurance

Vision insurance

Life & AD&D insurance

Short-term disability

Long-term disability

401(k) plan

Education reimbursement

Employee discounts

Employee Assistance Program

Employee referral bonus program

Voluntary benefits

Job summary

Optum in Las Vegas, NV seeks an Associate Patient Care Coordinator to provide front-office support, appointment scheduling, and patient registration. You will handle check-in/out, insurance verification, copays, and maintain medical records, while delivering courteous service to patients and staff across sites as needed.

The position requires basic MS Office skills and a willingness to travel for training and coverage. Weekend or shift flexibility is noted with business hours 6:30am–6pm PST.

Qualifications

• High School Diploma or GED required.
• 1+ years of healthcare administrative support experience.
• Beginner proficiency with MS Excel, Word, Outlook, and PowerPoint.
• Reliable transportation to travel to sites as needed.

Responsibilities

• Greets patients and manages standard wait times.
• Check-in/check-out with demographic and insurance verification, pre-authorizations, and document copies.
• Collects co-payments/coinsurance/deductibles and issues receipts.
• Manage cashier box and daily deposits per policy.
• Answer phones and schedule appointments.
• Redirect calls and assist callers with questions or messages.
• Manage medical records and preparation for scheduling.
• Scan/file correspondence and process medical records requests with logs.
• Maintain relationships with patients, staff and public.
• Perform additional duties as assigned.

Skills

Administrative support

Customer service

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Optum in Las Vegas, NV seeks an Associate Patient Care Coordinator to provide front-office support, appointment scheduling, and patient registration. You will handle check-in/out, insurance verification, copays, and maintain medical records, while delivering courteous service to patients and staff across sites as needed.

The position requires basic MS Office skills and a willingness to travel for training and coverage. Weekend or shift flexibility is noted with business hours 6:30am–6pm PST.