Patient Care Coordinator & Front Desk Specialist

Optum; Whitney (NV); On-site; USD 22,000 - 40,000; Full time

Job summary

Optum is hiring an Associate Patient Care Coordinator in Las Vegas to support front office operations and patient services. You will schedule appointments, register patients, handle cashiering, and answer calls, ensuring smooth daily workflow.

The role requires communicating with patients, verifying demographics and insurance, and managing medical records. Schedule is Monday–Friday, 8-hour shifts within 6:30am–6pm PST, with training at other sites as needed.

Qualifications

• High School Diploma or GED completed.
• 1+ year of healthcare admin/clerical experience.
• Proficiency with MS Office apps (Excel, Word, Outlook, PowerPoint).
• Access to reliable transportation.

Responsibilities

• Greet patients as they arrive and manage wait times.
• Check-in and check-out tasks including demographics and insurance verification.
• Process pre-authorizations/precertifications and collect payments.
• Manage cashier box and daily deposits per policy.
• Answer phones and schedule appointments.
• Handle medical records—filing/scanning and releases as needed.
• Maintain logs and organize correspondence.
• Foster effective relationships with patients, staff, and the public.
• Perform other related duties as assigned.

Skills

Administrative support

Communication

Reliable transportation

Education

High School Diploma/GED

Tools

Excel

Word

Outlook

PowerPoint

Job description

Optum is hiring an Associate Patient Care Coordinator in Las Vegas to support front office operations and patient services. You will schedule appointments, register patients, handle cashiering, and answer calls, ensuring smooth daily workflow.

The role requires communicating with patients, verifying demographics and insurance, and managing medical records. Schedule is Monday–Friday, 8-hour shifts within 6:30am–6pm PST, with training at other sites as needed.