Patient Care Coordinator: Front Office & Scheduling

Jobtome; Pharr (TX); Presencial; USD 22.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Descripción de la vacante

UnitedHealth Group in Pharr, TX is seeking an Associate Patient Care Coordinator to perform front desk duties, schedule appointments, register patients, and handle cashiering. This role requires greeting patients, processing payments, and managing medical records in a fast-paced environment.

The position supports the Center Administrator, with hours Monday–Friday 8:00 AM–5:00 PM. Prior customer service and basic computer skills are expected; ECW experience and bilingual ability are preferred.

Formación

• High School Diploma / GED
• 1+ years of customer service experience
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Responsabilidades

• Greets patients as they arrive and manages 20-minute wait time
• Assists patient with intake processes including copying required documents
• Collects co-payments, co-insurance and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Processes walk-in patients and visitors
• Answers phones and schedules appointments
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed in timely manner
• Processes requests for medical records release and maintains appropriate logs, etc.
• Performs all other related duties as assigned

Conocimientos

Customer service

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Bilingual English/Spanish

Educación

High School Diploma or GED

Herramientas

ECW

Descripción del empleo

UnitedHealth Group in Pharr, TX is seeking an Associate Patient Care Coordinator to perform front desk duties, schedule appointments, register patients, and handle cashiering. This role requires greeting patients, processing payments, and managing medical records in a fast-paced environment.

The position supports the Center Administrator, with hours Monday–Friday 8:00 AM–5:00 PM. Prior customer service and basic computer skills are expected; ECW experience and bilingual ability are preferred.