Patient Care Coordinator: Front Desk & Scheduling

Jobtome; Universal City (TX); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator in San Antonio, TX. The role focuses on patient registration, insurance verification, co-pay collection, and scheduling, with a Monday–Friday schedule from 8:00 am to 5:00 pm.

Responsibilities include greeting patients, updating demographic data, managing waiting area flow, and coordinating with back-office staff to ensure efficient patient care. A high school diploma and 1+ year of experience are required.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service experience.
• Proficiency in MS Office applications (Word, Excel, Outlook).

Responsibilities

• Greet patients and check in/out; verify demographics and insurance details in IDX.
• Collect co-pays and follow cash handling policies.
• Schedule diagnostic and follow-up appointments.
• Answer phones and provide exceptional customer service.
• Assist with waiting room management and patient flow.
• Coordinate with back-office staff to ensure smooth operations.
• Resolve issues or escalate to management as needed.
• Support team members and cover other areas as required.

Skills

Customer service

Education

High School Diploma/GED

Tools

MS Office

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator in San Antonio, TX. The role focuses on patient registration, insurance verification, co-pay collection, and scheduling, with a Monday–Friday schedule from 8:00 am to 5:00 pm.

Responsibilities include greeting patients, updating demographic data, managing waiting area flow, and coordinating with back-office staff to ensure efficient patient care. A high school diploma and 1+ year of experience are required.