Patient Care Coordinator — Front Office & Scheduling

Optum; Enterprise (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to provide front-office support, appointment scheduling, patient registration, and cashiering. The role answers calls and performs related clerical duties to ensure smooth operations and excellent patient experiences.

Schedule includes Monday–Friday, 8am–5pm PST, at Las Vegas site with potential travel to other sites for coverage. The position offers competitive pay and comprehensive benefits.

Qualifications

• 1+ years of experience in customer service
• 1+ years of experience providing administrative support in a healthcare, medical office, and/or health insurance environment
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Responsibilities

• Schedule patient appointments, verifying correct visit type and primary care provider
• Provide exceptional service to all customers
• Greet patient and check in/out; ensure demographics and insurance information are correct in IDX
• Collect co-pays and follow cash handling policies
• Maintain waiting room cleanliness and communicate information to patients
• Work with back office staff to ensure smooth patient flow
• Resolve service issues and escalate when needed
• Assist co-workers and float to other areas as needed

Skills

Customer service

Administrative support

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

EMR software

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to provide front-office support, appointment scheduling, patient registration, and cashiering. The role answers calls and performs related clerical duties to ensure smooth operations and excellent patient experiences.

Schedule includes Monday–Friday, 8am–5pm PST, at Las Vegas site with potential travel to other sites for coverage. The position offers competitive pay and comprehensive benefits.