Patient Care Coordinator - Front Desk & Scheduling

Optum; Mesquite (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Medical plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

UnitedHealth Group seeks an Associate Patient Care Coordinator to provide front office support, including scheduling, registration, and cashiering, across multiple sites. You will handle patient interactions, document management, and insurance verification, with regular training and coverage opportunities.

The role offers weekday schedules, travel to nearby sites, and benefits; prior healthcare admin experience is valued and bilingual skills are a plus.

Qualifications

• High School Diploma or GED required.
• 1+ years of administrative support in healthcare or health insurance environments.
• Basic proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Greet patients and manage wait times.
• Check-in/check-out duties including patient demographics and insurance verification.
• Handle co-pays, co-insurance, and daily deposits.
• Answer phones and schedule appointments.
• Maintain medical records and release requests.
• Redirect calls and take messages as needed.
• Maintain relationships with patients and staff.
• Perform other duties as assigned.

Skills

Administrative support

Healthcare experience

MS Office basics

Transportation required

Education

High School Diploma or GED

Tools

EMR systems

Job description

UnitedHealth Group seeks an Associate Patient Care Coordinator to provide front office support, including scheduling, registration, and cashiering, across multiple sites. You will handle patient interactions, document management, and insurance verification, with regular training and coverage opportunities.

The role offers weekday schedules, travel to nearby sites, and benefits; prior healthcare admin experience is valued and bilingual skills are a plus.