Patient Care Coordinator - Front Office

Doctors of Physical Therapy; Naperville (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Paid Time Off

Paid holiday time

Medical insurance

Dental insurance

Vision insurance

HSA option

Life insurance

STD & LTD

Critical Illness

Accident and Hospital Indemnity

Job summary

Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Naperville North clinic. The ideal candidate will be a self-starter with excellent interpersonal and customer service skills to build relationships with patients and the community, creating a welcoming environment.

Responsibilities include greeting patients, communicating with patients, families, team members, clinicians and departments; providing detailed visit instructions; reviewing charts for data entry

Qualifications

• Strong interpersonal and customer service skills.
• Experience with data entry and scheduling.
• Familiarity with outpatient rehabilitation/medical terminology preferred.
• Ability to communicate with patients, families, team members and clinicians.

Responsibilities

• Greet patients and provide a welcoming environment.
• Effectively communicate with patients, families, team members, clinicians and departments.
• Provide detailed instructions for visits and review patient charts for data entry accuracy.
• Assist with patient registration, data entry, scheduling and clerical duties.
• Collect copays and patient balances; assist with insurance benefits knowledge.

Skills

Interpersonal skills

Customer service

Communication

Data entry

Scheduling

Job description

• Front Desk Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Naperville North clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment. Responsibilities include; Greet patients Effectively communicate patients, families, team members, clinicians and all departments. Provides detailed instructions to patients for their visits. Reviews and evaluates patient charts for data entry accuracy. Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources. Familiarity with Outpatient Rehabilitation/Medical services and medical terminology. Answering phones Patient registration/data entry Scanning/faxing/other clerical duties Collecting copay's and patient balances Patient scheduling-Schedule Management Patient Care assistance as needed Strong organizational skills Knowledge of Insurance benefits Must be available to work Monday through Friday and potentially a few very early evenings. Benefits: 401k Paid Time Off Paid Holiday Time Medical, Dental, and Vision Insurance
• HSA option health Plan HSA Life Insurance, STD & LTD, Critical Illness, Accident and Hospital Indemnity