Patient Care Coordinator & Front Desk Specialist

Brown-University-Health-1; Warwick (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is seeking a friendly Front Desk Associate to assist physicians and deliver high-quality patient care. You will answer phones, schedule appointments, check patients in and out, and coordinate referrals while upholding the organization\'s values.

This role requires a high school diploma, basic computer skills, and six months of medical-office experience. The position is full-time, Monday–Friday, 8:00am–5:00pm in Warwick, RI, with a daytime shift and competitive pay.

Qualifications

• High school diploma required.
• Six months' experience in a medical office.
• Basic computer skills and knowledge of medical terminology required.

Responsibilities

• Answering phones, scheduling appointments, checking patients in and out.
• Coordinate specialist appointments and referrals.
• Collect balances, copays, and payment information at time of service.
• Verify demographics and insurance information for patients.
• Provide excellent customer service and assist with office workflows.

Skills

Customer service

Communication

Organizational skills

Medical terminology

Education

High school diploma

Tools

Scheduling software

Job description

Brown University Health is seeking a friendly Front Desk Associate to assist physicians and deliver high-quality patient care. You will answer phones, schedule appointments, check patients in and out, and coordinate referrals while upholding the organization\'s values.

This role requires a high school diploma, basic computer skills, and six months of medical-office experience. The position is full-time, Monday–Friday, 8:00am–5:00pm in Warwick, RI, with a daytime shift and competitive pay.