Patient Care Coordinator: Front Desk & Scheduling Wizard

Luxottica; Downers Grove (IL); On-site; USD 26,174,000 - 33,062,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

Rosin Eyecare in Downers Grove, IL, part of EssilorLuxottica, is seeking an administrative professional to coordinate daily operations of doctors, visitors, and patients. You will enhance the patient experience by linking clinic functions and supporting vision-care services.

The role requires a high school diploma, strong customer service, and solid communication skills; weekend/evening shifts may be required to meet business needs. Healthcare familiarity is a plus.

Qualifications

• High School diploma or equivalent.
• Minimum of one year strong customer service experience.
• Strong communicator and listener.
• Problem solving ability.

Responsibilities

• Greet patients promptly and warmly.
• Answer calls and schedule appointments to optimize provider time.
• Update financial records, collect charges, and assist with insurance claims.
• Maintain confidentiality per HIPAA and ensure a safe working environment.
• Assist with office operations, inventory, and equipment.
• Work weekends and evenings as needed.

Skills

Customer service

Communication

Listening

Problem solving

Education

High School diploma

Job description

Rosin Eyecare in Downers Grove, IL, part of EssilorLuxottica, is seeking an administrative professional to coordinate daily operations of doctors, visitors, and patients. You will enhance the patient experience by linking clinic functions and supporting vision-care services.

The role requires a high school diploma, strong customer service, and solid communication skills; weekend/evening shifts may be required to meet business needs. Healthcare familiarity is a plus.