Vision Care Experience Coordinator

Luxottica; Aurora (IL); On-site; USD 37,000 - 48,000; Full time

Job summary

Rosin Eyecare is seeking a capable front-d desk coordinator to support daily practice operations in Aurora. You will greet patients, schedule appointments, and help manage the flow of visits with a focus on a superior patient experience.

Responsibilities include handling calls, updating schedules, collecting charges where applicable, and maintaining HIPAA confidentiality while working with the Practice Manager on office needs.

Qualifications

• High School graduate or equivalent.
• 2+ years of office experience in a healthcare setting preferable.
• Strong customer service and communication skills are required.

Responsibilities

• Greets patients promptly and courteously.
• Answers calls in a friendly manner and schedules appointments.
• Manages patient flow and maintains timely reminders and accurate records.

Skills

Customer service

Communication

Problem solving

Education

High School or equivalent

Tools

POS systems

Patient record systems

Office software

Job description

Rosin Eyecare is seeking a capable front-d desk coordinator to support daily practice operations in Aurora. You will greet patients, schedule appointments, and help manage the flow of visits with a focus on a superior patient experience.

Responsibilities include handling calls, updating schedules, collecting charges where applicable, and maintaining HIPAA confidentiality while working with the Practice Manager on office needs.