Patient Care Coordinator & Scheduling Specialist

AEG Vision; El Paso (TX); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is hiring a Patient Care Coordinator to manage front desk operations and support patient flow within the care team. You will help optimize schedules, confirm appointments, and communicate with patients to ensure a positive experience.

The role requires strong communication, organizational skills, and the ability to learn EMR systems. You will work closely with clinicians and office staff to maintain efficiency and confidentiality in a busy optical practice.

Qualifications

• High school diploma or equivalent required.
• Experience with practice management systems (EMR) preferred.
• Strong organizational and communication skills essential.
• Ability to maintain patient confidentiality.

Responsibilities

• Greet patients and serve as primary contact at front desk.
• Answer calls, respond to inquiries, and manage emails.
• Schedule appointments and optimize provider calendars.
• Verify insurance eligibility and enter demographics in EMR.
• Manage charges, co-pays, and payments in EMR.
• Run reports to ensure billing is up to date.
• Coordinate with clinical teams for smooth transitions.
• Support patient retention through recall and follow-up.
• Maintain organized, clean front office.

Skills

Communication skills

Interpersonal skills

Organizational skills

EMR systems

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

EMR systems

Job description

AEG Vision is hiring a Patient Care Coordinator to manage front desk operations and support patient flow within the care team. You will help optimize schedules, confirm appointments, and communicate with patients to ensure a positive experience.

The role requires strong communication, organizational skills, and the ability to learn EMR systems. You will work closely with clinicians and office staff to maintain efficiency and confidentiality in a busy optical practice.