Patient Care Coordinator – Front Desk & Scheduling

UnitedHealth Group; Village of Briarcliff Manor (NY); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Résumé du poste

UnitedHealth Group’s Optum Care Delivery in Briarcliff, NY is hiring an Associate Patient Care Coordinator. You will greet patients, verify insurance, register new patients, and coordinate appointments while supporting the care team with documentation and pre-certification paperwork.

The role requires strong customer service, basic computer skills, and the ability to travel to other offices as needed. EPIC experience is preferred; bilingual Spanish/English is a plus.

Qualifications

• High School Diploma or GED.
• 1+ years of computer proficiency experience (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to travel to other offices as needed for coverage.

Responsabilités

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Verifies insurance information, registers new patients.
• Schedules patients for future appointments.
• Assists therapists with paperwork for pre-certification of therapy visits.
• Confirms new patient appointments for the next day.
• Performs clerical duties such as copying, faxing and filing.
• Uses electronic health record (EPIC) for patient data.
• Maintains confidentiality per HIPAA requirements.
• Opens or closes the clinic facility.

Connaissances

Customer service experience

Healthcare experience

Multi-tasking

Communication skills

Formation

High School Diploma or GED

Outils

EPIC

Outlook

Excel

Word

Description du poste

UnitedHealth Group’s Optum Care Delivery in Briarcliff, NY is hiring an Associate Patient Care Coordinator. You will greet patients, verify insurance, register new patients, and coordinate appointments while supporting the care team with documentation and pre-certification paperwork.

The role requires strong customer service, basic computer skills, and the ability to travel to other offices as needed. EPIC experience is preferred; bilingual Spanish/English is a plus.