Patient Care Coordinator: Front Desk & Scheduling

UnitedHealth Group; West Orange (NJ); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k)

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator in West Orange, NJ to support patient registration, insurance verification, and appointment scheduling. The role emphasizes accurate data collection, strong communication, and completing registration workflows with HIPAA compliance.

The position requires a high school diploma and at least 1 year of healthcare or customer service experience, with proficiency in MS Word, Excel, and Outlook.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service or healthcare experience preferred.
• Proficiency with MS Word, Excel, and Outlook.

Responsibilities

• Obtain accurate patient information and insurance details.
• Perform insurance verification on date of service.
• Schedule appointments and manage registration workflow.
• Maintain medical records and ensure HIPAA compliance.
• Communicate with care team to support patient care.

Skills

Customer service

Healthcare experience

Team collaboration

Education

High school diploma

Tools

MS Word

Excel

Outlook

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator in West Orange, NJ to support patient registration, insurance verification, and appointment scheduling. The role emphasizes accurate data collection, strong communication, and completing registration workflows with HIPAA compliance.

The position requires a high school diploma and at least 1 year of healthcare or customer service experience, with proficiency in MS Word, Excel, and Outlook.