Patient Care Coordinator - Front Desk & Scheduling

UnitedHealth Group; West Islip (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

Short-term disability and Long-Term DI

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group's Optum NY/NJ West Islip location is seeking an Associate Patient Care Coordinator to join our care team. You will support patient intake, verify insurance, schedule appointments, and maintain accurate records while upholding HIPAA compliance.

The role emphasizes teamwork, excellent customer service, and attention to detail in a fast-paced clinic environment. Office operates seven days a week with a 37.5-hour weekly schedule; specifics provided at hire.

Qualifications

• High School Diploma or GED required.
• 1+ years of computer proficiency experience (Outlook and Word).
• 1+ years of customer service or healthcare related experience.
• Ability to work the schedule listed in the job posting.

Responsibilities

• Greet patients and conduct check-in/check-out.
• Obtain accurate patient information including insurance details.
• Perform insurance verification on the date of service.
• Schedule appointments and procedures efficiently.
• Answer incoming/outgoing calls promptly and courteously.
• Follow Optum Payment Security policies and procedures.

Skills

Customer service experience

Computer proficiency

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EPIC

Job description

UnitedHealth Group's Optum NY/NJ West Islip location is seeking an Associate Patient Care Coordinator to join our care team. You will support patient intake, verify insurance, schedule appointments, and maintain accurate records while upholding HIPAA compliance.

The role emphasizes teamwork, excellent customer service, and attention to detail in a fast-paced clinic environment. Office operates seven days a week with a 37.5-hour weekly schedule; specifics provided at hire.