Patient Care Coordinator: Front Desk & Scheduling

UnitedHealth Group; Village of Great Neck (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Great Neck, NY seeks an Associate Patient Care Coordinator to join our team. You will support the care team, schedule appointments, verify insurance, and maintain patient records with confidentiality.

You will report to the site manager and help ensure smooth office operations in a high-paced multi-specialty setting, while delivering excellent customer service and adhering to Lean processes.

Qualifications

• High School Diploma or GED.
• 1+ years of customer service or healthcare-related experience.
• Ability to work flexible hours including rotating Saturdays.

Responsibilities

• Greet patients and provide instruction and direction both in person and on the phone.
• Verify patient information and insurance details.
• Perform insurance verification on the date of service.
• Schedule appointments and manage reminders.
• Maintain compliance with HIPAA and organizational policies.

Skills

Customer service

Healthcare experience

Communication skills

Bilingual English/Spanish

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

EPIC

Outlook

Excel

Word

Job description

UnitedHealth Group in Great Neck, NY seeks an Associate Patient Care Coordinator to join our team. You will support the care team, schedule appointments, verify insurance, and maintain patient records with confidentiality.

You will report to the site manager and help ensure smooth office operations in a high-paced multi-specialty setting, while delivering excellent customer service and adhering to Lean processes.