Patient Care Coordinator - Front Desk & Scheduling

Confluent Health LLC; Village of Washingtonville (NY); Presencial; USD 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical insurance

Dental insurance

Vision benefits

Disability insurance

401(k) with 4% employer match

Descripción de la vacante

Confluent Health LLC seeks a Care Coordinator to be the first voice and face for patients, delivering organized, warm, and professional service from the initial contact through every visit.

In this fast-paced role, you will handle front desk duties, scheduling, insurance verification, and payments while supporting the clinical team and maintaining HIPAA standards. Training and clear growth paths are provided.

Formación

• Experience in roles involving public interaction, in person or by phone.
• Comfort communicating with patients and visitors professionally.
• Ability to manage multiple tasks while staying organized and detail oriented.
• Experience handling front desk operations or scheduling is a plus.
• Basic computer skills: email, scheduling software, spreadsheets.

Responsabilidades

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Handle front desk operations including patient check-in/out, scheduling, insurance verification/authorization, and phone calls.
• Review, schedule, and follow up on referrals by gathering information and updating patient records.
• Manage patient flow by confirming appointments, waitlists, cancellations, and follow-ups.
• Collect copays and patient payments accurately and maintain basic payment tracking.
• Protect patient privacy and HIPAA standards in all interactions.

Conocimientos

Customer-facing experience

Phone communication

Organized

Multitasking

Basic computer skills

HIPAA awareness

Educación

High School Diploma or GED

Descripción del empleo

Confluent Health LLC seeks a Care Coordinator to be the first voice and face for patients, delivering organized, warm, and professional service from the initial contact through every visit.

In this fast-paced role, you will handle front desk duties, scheduling, insurance verification, and payments while supporting the clinical team and maintaining HIPAA standards. Training and clear growth paths are provided.