Patient Care Coordinator - Front Desk & Clinic Support

Upperline Health, Inc.; The Villages (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Monthly team bonus

Medical, dental & vision benefits

401K + PTO + parental leave

Weekday clinic hours

On-site clinic in The Villages, FL

Job summary

Upperline Health, Inc. is seeking a motivated Medical Front Desk (Patient Care Coordinator) for our Villages, FL clinic.

You will greet patients, check them in, and prepare them for appointments, coordinating with physicians and the care team to ensure smooth clinic flow. Responsibilities include answering calls, scheduling, maintaining accurate records in EMR (Athenahealth), collecting payments, and supporting the team in a fast-paced, patient‑centered environment.

Qualifications

• Experience as a front-office receptionist or assisting in a healthcare clinic or customer service.
• Prior experience in a podiatric or orthopedic practice is preferred.
• Medical billing and coding experience is highly preferred.
• Experience working in an EMR, Athenahealth is preferred.
• Excellent grammar and interpersonal skills.
• Empathetic, compassionate and professional demeanor.

Responsibilities

• Front desk receptionist duties: greet patients, answer calls, obtain required information, keep entrance area organized.
• Assist patients with scheduling appointments.
• Maintain on-time appointment schedules by notifying physicians of arrivals.
• Retrieve and file patient records; update information and scan documents into EMR.
• Collect payments from patients; manage office supplies.

Skills

Front desk receptionist

Healthcare customer service

Communication skills

EMR familiarity

Athenahealth

Tools

Athenahealth EMR

Job description

Upperline Health, Inc. is seeking a motivated Medical Front Desk (Patient Care Coordinator) for our Villages, FL clinic.

You will greet patients, check them in, and prepare them for appointments, coordinating with physicians and the care team to ensure smooth clinic flow. Responsibilities include answering calls, scheduling, maintaining accurate records in EMR (Athenahealth), collecting payments, and supporting the team in a fast-paced, patient‑centered environment.