Patient Care Coordinator: Front Desk & Scheduling

Anna Jaques Hospital; United States; Presencial; USD 24.000 - 36.000; Jornada completa

Descripción de la vacante

Beth Israel Lahey Health is seeking an Administrative Assistant to provide comprehensive administrative support to a physician practice, clinical staff and patients. You will handle scheduling, inquiries, patient referrals, data entry, medical records support, office supplies and daily banking with professional care.

The role requires a high school diploma and 1–3 years of customer service experience; BCLS within 6 months of hire.

Formación

• 1–3 years of customer service experience.
• BCLS certification within 6 months of hire.

Responsabilidades

• Greet and check-in/check-out patients; schedule appointments.
• Collect co-pays; verify insurance; update demographics.
• Post payments; balance daily; close batches.
• May assist with bank deposits.
• Mentor and train new staff.
• Provide patient referrals and coordinate with physicians.
• Assign patients to providers and care teams.
• Maintain scheduling continuity for care teams.
• Follow standard work; reconcile orders and referrals.
• Protect patient confidentiality and maintain a therapeutic environment.
• Provide coverage for other Core offices as needed.

Conocimientos

Customer service

Scheduling

Data entry

Educación

High school diploma or equivalent

Descripción del empleo

Beth Israel Lahey Health is seeking an Administrative Assistant to provide comprehensive administrative support to a physician practice, clinical staff and patients. You will handle scheduling, inquiries, patient referrals, data entry, medical records support, office supplies and daily banking with professional care.

The role requires a high school diploma and 1–3 years of customer service experience; BCLS within 6 months of hire.