Healthcare Office & Scheduling Coordinator

Anna Jaques Hospital; Exeter (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health seeks an administrative support professional to assist a physician practice with scheduling, patient check-in/out, and inquiries, while handling billing, referrals, and records. You will work to ensure a seamless patient experience consistent with CORE standards.

Responsibilities include coordinating referrals, verifying insurance, collecting payments, and assisting with daily banking tasks.

Qualifications

• 1-3 years experience in customer service environment
• High school graduate or equivalent
• BCLS (Basic Life Support) certification within 6 months of hire

Responsibilities

• Greet and assist patients at check-in/check-out, schedule appointments, answer calls, and take messages.
• Verify insurance eligibility and collect co-pays and patient balances; update patient demographics.
• Post payments and adjustments; balance daily journal and close batches.
• Prepare and deliver bank deposits as needed; assist with basic banking procedures.
• Provide referrals as directed by physicians and coordinate referrals for visits in specialty offices.
• Assign new patients to providers and care teams to ensure continuity of care.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Beth Israel Lahey Health seeks an administrative support professional to assist a physician practice with scheduling, patient check-in/out, and inquiries, while handling billing, referrals, and records. You will work to ensure a seamless patient experience consistent with CORE standards.

Responsibilities include coordinating referrals, verifying insurance, collecting payments, and assisting with daily banking tasks.