Patient Care Coordinator: Front Desk & Scheduling

Pride Health; Town of Carmel (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Pride Health in Carmel, NY is seeking a Patient Care Coordinator to deliver outstanding front-office support. You will check in and out patients, verify demographics and insurance, assist with MyChart activation, collect copays, and schedule appointments to ensure a seamless patient experience.

The role requires 1-2 years of healthcare or medical office experience, plus strong customer service and communication skills; Epic experience is a plus.

Qualifications

• 1-2 years of healthcare or medical office experience required.
• Experience with Epic preferred.
• Excellent customer service and communication skills.

Responsibilities

• Check in and check out patients.
• Verify patient demographics and insurance information.
• Assist patients with MyChart activation.
• Collect copays and process payments.
• Schedule follow-up appointments and maintain accurate records.

Skills

Customer service

Communication skills

Healthcare experience

Tools

Epic

Job description

Pride Health in Carmel, NY is seeking a Patient Care Coordinator to deliver outstanding front-office support. You will check in and out patients, verify demographics and insurance, assist with MyChart activation, collect copays, and schedule appointments to ensure a seamless patient experience.

The role requires 1-2 years of healthcare or medical office experience, plus strong customer service and communication skills; Epic experience is a plus.