Patient Care Coordinator

Pride Health; Town of Carmel (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Pride Health in Carmel, NY is seeking a Patient Care Coordinator to deliver outstanding front-office support. You will check in and out patients, verify demographics and insurance, assist with MyChart activation, collect copays, and schedule appointments to ensure a seamless patient experience.

The role requires 1-2 years of healthcare or medical office experience, plus strong customer service and communication skills; Epic experience is a plus.

Qualifications

• 1-2 years of healthcare or medical office experience required.
• Experience with Epic preferred.
• Excellent customer service and communication skills.

Responsibilities

• Check in and check out patients.
• Verify patient demographics and insurance information.
• Assist patients with MyChart activation.
• Collect copays and process payments.
• Schedule follow-up appointments and maintain accurate records.

Skills

Customer service

Communication skills

Healthcare experience

Tools

Epic

Job description

Patient Care Coordinator

Location: Carmel, NY 10512
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Pay Rate: $22/hr to $25/hr on W2

Position Summary

The Patient Care Coordinator is responsible for providing exceptional front-office support by managing patient check-in and check-out, verifying demographics and insurance information, assisting with MyChart activation, collecting copays, and scheduling appointments to ensure a seamless patient experience.

Key Responsibilities

• Check in and check out patients.
• Verify patient demographics and insurance information.
• Assist patients with MyChart activation.
• Collect copays and process payments.
• Schedule follow-up appointments and maintain accurate records.

Qualifications

• 1-2 years of healthcare or medical office experience required.
• Experience with Epic preferred.
• Excellent customer service and communication skills.

Benefits

For workers in the United States, PrideGlobal and its affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions

For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.