Patient Care Coordinator — Front Desk & Scheduling

Center For Sight; Summerville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Life Insurance

Job summary

US Eye / Carolina Eyecare Physicians in Summerville, SC seeks a Patient Care Representative to warmly greet patients, confirm appointments, and support daily front-desk operations. The role emphasizes accuracy, courteous service, and efficient handling of patient questions and forms.

Responsibilities include verifying information, scheduling, resolving inquiries, and ensuring a smooth patient experience. Experience in customer service and proficiency in Microsoft Office are preferred; full-time

Qualifications

• High school diploma required; associate degree preferred.
• Experience in a customer service role is necessary.
• Proficiency with Microsoft Office applications.
• Ability to work under pressure and respond to patient requests positively.
• Excellent communication and organizational skills.

Responsibilities

• Greet and direct patients, visitors, and staff at point of entry.
• Verify information and assist with patient questionnaires and forms.
• Print daily schedules for team and physicians.
• Handle walk-in inquiries, scheduling questions, and prescription pickups.
• Convey information using phone systems and computer software.
• Update charts and maintain a clean, organized workspace.
• Complete appointment confirmations and collect co-pays when applicable.
• Prepare reports and handle additional administrative duties.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma

Associate’s degree preferred

Tools

Microsoft Office

Job description

US Eye / Carolina Eyecare Physicians in Summerville, SC seeks a Patient Care Representative to warmly greet patients, confirm appointments, and support daily front-desk operations. The role emphasizes accuracy, courteous service, and efficient handling of patient questions and forms.

Responsibilities include verifying information, scheduling, resolving inquiries, and ensuring a smooth patient experience. Experience in customer service and proficiency in Microsoft Office are preferred; full-time