Eye Care Front Desk Specialist

US Eye; Summerville (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401K Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

US Eye in Summerville, SC seeks a Patient Care Representative to be the first and last contact for patients, ensuring a friendly, professional environment. You will handle check-in, scheduling, and payment processing while supporting multiple clinics in the Charleston area.

The role requires organization, punctuality, and the ability to multi-task in a fast-paced setting. Prior customer service experience and proficiency with Microsoft Office are valued assets.

Qualifications

• High school diploma required and здравослов acceptable for entry-level admin work.
• Experience using Microsoft Office products in a professional setting.
• Prior customer service experience is preferred.
• Ability to work under pressure and respond to patient requests positively.

Responsibilities

• Greet and direct patients, manage reception areas, and assist as needed.
• Verify information, support questionnaires and forms for check-in.
• Print daily schedules and assist with appointment coordination.
• Handle walk-in inquiries, scheduling, and prescription/record pickup.
• Disseminate information via telephone or computer systems.
• Maintain organized workspace and complete required reports.

Skills

Customer service

Multi-tasking

Communication skills

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Job description

US Eye in Summerville, SC seeks a Patient Care Representative to be the first and last contact for patients, ensuring a friendly, professional environment. You will handle check-in, scheduling, and payment processing while supporting multiple clinics in the Charleston area.

The role requires organization, punctuality, and the ability to multi-task in a fast-paced setting. Prior customer service experience and proficiency with Microsoft Office are valued assets.