Patient Care Coordinator: Front Desk & Scheduling

UnitedHealth Group; Spring Branch (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

8 Paid Holidays

Medical Plan options

Dental, Vision, Life & AD&D

Short-term Disability

Long-Term Disability

401(k) + Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits (pet insurance, etc

Job summary

UnitedHealth Group's Optum division is seeking an Associate Patient Care Coordinator (Adult Medicine) to support clinic operations, verify insurance, collect payments, register patients, and schedule diagnostics. Based at 524 Singing Oaks, Spring Branch, TX, the role offers health benefits, PTO, and opportunities for growth while delivering patient-centered care in a fast-paced setting.

The position follows a Monday–Friday schedule (8:00 AM–5:00 PM CST) and aims to provide excellent patient

Qualifications

• High School Diploma or GED.
• 1+ years of customer service experience.
• Intermediate proficiency in Microsoft Office applications.

Responsibilities

• Greet patients and manage wait times.
• Check-in/out, verify insurance, precertifications, and collect documents.
• Collect co-pays and deductibles; issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and answer phones.
• Schedule appointments and maintain medical records.
• Coordinate with patients, staff and the public.

Skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

UnitedHealth Group's Optum division is seeking an Associate Patient Care Coordinator (Adult Medicine) to support clinic operations, verify insurance, collect payments, register patients, and schedule diagnostics. Based at 524 Singing Oaks, Spring Branch, TX, the role offers health benefits, PTO, and opportunities for growth while delivering patient-centered care in a fast-paced setting.

The position follows a Monday–Friday schedule (8:00 AM–5:00 PM CST) and aims to provide excellent patient