Patient Care Coordinator: Front Desk & Scheduling

Optum; Converse (IN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

Job summary

Optum, part of UnitedHealth Group, is seeking an Associate Patient Care Coordinator to support clinic operations. You will register patients, verify insurance, collect co-pays, and schedule visits, using basic MS Office and delivering strong customer service.

Hours are Monday–Friday, 8:00 am–5:00 pm at the San Antonio, TX location. Pay ranges from $16 to $29 per hour and a comprehensive benefits package is offered to eligible employees.

Qualifications

• High School Diploma/GED.
• 1+ year of customer service.
• Intermediate MS Office proficiency.

Responsibilities

• Greet and check in/out patients; verify demographics and insurance information in IDX.
• Collect co-pays and adhere to cash handling policies.
• Schedule diagnostic and follow-up appointments; confirm visit type and PCP.
• Maintain waiting room cleanliness and communicate important info to patients.
• Coordinate with back-office staff to ensure smooth patient flow.
• Resolve service issues and escalate to management when needed.
• Support coworkers by covering other areas as needed.

Skills

Customer service

MS Office

Bilingual Spanish/English

Education

High School Diploma/GED

Job description

Optum, part of UnitedHealth Group, is seeking an Associate Patient Care Coordinator to support clinic operations. You will register patients, verify insurance, collect co-pays, and schedule visits, using basic MS Office and delivering strong customer service.

Hours are Monday–Friday, 8:00 am–5:00 pm at the San Antonio, TX location. Pay ranges from $16 to $29 per hour and a comprehensive benefits package is offered to eligible employees.