Patient Care Coordinator: Front Desk & Scheduling

Optum; Fort Worth (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, Vision

401(k) & ESPP

Job summary

Optum in Fort Worth, TX is hiring an Associate Patient Care Coordinator to support clinic operations, including patient registration, insurance verification, and scheduling of diagnostic and follow-up appointments. The role emphasizes accurate co-pay collection, records management, and courteous patient service in a fast-paced environment.

The position offers a Monday–Friday schedule, competitive pay per hour, and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• Proficient in Microsoft Word, Excel, PowerPoint and related programs.

Responsibilities

• Greet patients and manage wait times.
• Check-in/check-out tasks including insurance verification.
• Collect co-pays and verify deductible payments.
• Handle cashier box and daily deposits.
• Process walk-in patients and answer phones.
• Schedule appointments.
• Maintain medical records and scan documents.
• Foster effective relationships with patients and staff.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Optum in Fort Worth, TX is hiring an Associate Patient Care Coordinator to support clinic operations, including patient registration, insurance verification, and scheduling of diagnostic and follow-up appointments. The role emphasizes accurate co-pay collection, records management, and courteous patient service in a fast-paced environment.

The position offers a Monday–Friday schedule, competitive pay per hour, and a comprehensive benefits package.