Patient Care Coordinator – Registration & Scheduling

Jobtome; Schertz (TX); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group's Optum associates seek an Associate Patient Care Coordinator (Adult Medicine) to support clinic operations in San Antonio, TX. Responsibilities include patient check-in/out, insurance verification, co-pay collection, scheduling, and records management.

8:00 AM–5:00 PM CST, Monday–Friday, in-office role. Responsibilities cover phone handling, appointment scheduling, and maintaining patient flow while ensuring accurate documentation and patient confidentiality.

Qualifications

• High School Diploma or GED required.
• 6+ months of medical office experience preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification, pre-authorizations and/or precertification of procedures, and copy required documents.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed.
• Manages medical records (maintains, files/scans, prepares for schedule).
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains logs.
• Establish and maintain effective working relationships with patients, employees, and the public.
• Performs all other related duties as assigned.

Skills

Microsoft Office proficiency

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group's Optum associates seek an Associate Patient Care Coordinator (Adult Medicine) to support clinic operations in San Antonio, TX. Responsibilities include patient check-in/out, insurance verification, co-pay collection, scheduling, and records management.

8:00 AM–5:00 PM CST, Monday–Friday, in-office role. Responsibilities cover phone handling, appointment scheduling, and maintaining patient flow while ensuring accurate documentation and patient confidentiality.