Patient Care Coordinator: Front Desk & Scheduling

Beth Israel Lahey Health; Seabrook (NH); On-site; USD 28,929 - 38,572; Full time

Job summary

Beth Israel Lahey Health is seeking a patient service professional to greet patients, register, schedule, verify demographics, collect co-pays and route referrals. You will support practice operations and collaborate with clinicians to ensure courteous, accurate, and efficient service.

The role focuses on maintaining smooth patient flow, accurate data entry, and effective communication while providing high-quality patient care in a busy healthcare environment.

Qualifications

• High School diploma or GED required.
• Certificate 1 Medical Admin Assistant Cert preferred.
• 1-3 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy; central communication source for patient care and follow-up.
• Performs check in, registration, scheduling, demographics and fiscal data entry; collects co-payments; schedules and refers.
• Manages patient flow, acts as liaison to ensure optimal service delivery across departments.
• Checks out and schedules follow-up appointments; provides patient education materials as indicated.
• Level II responsibilities include: Facilitate billing functions, handle information requests, act as department resource, participate in small projects.

Job description

Beth Israel Lahey Health is seeking a patient service professional to greet patients, register, schedule, verify demographics, collect co-pays and route referrals. You will support practice operations and collaborate with clinicians to ensure courteous, accurate, and efficient service.

The role focuses on maintaining smooth patient flow, accurate data entry, and effective communication while providing high-quality patient care in a busy healthcare environment.