Patient Care Coordinator: Front Desk & Scheduling

Colorado In Motion; Prospect (KY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) with employer matching up to 4%

Structured onboarding with 30/60/90‑d…

Growth opportunities

Collaborative team culture

Job summary

ProRehab Physical Therapy is seeking a Full Time Front Desk Medical Receptionist to join our team. You will be the first voice and face for patients, setting a welcoming, organized, and professional tone throughout visits.

The role emphasizes effective communication, multitasking, and confidentiality in a fast-paced clinical environment, with opportunities for growth and collaboration across clinics.

Qualifications

• High School Diploma or GED required.
• Experience in a medical front desk or healthcare setting preferred but not required.
• Strong communication, organization, multitasking, and follow-up skills.
• Comfort with computers, phones, scheduling systems, EMR, email, and basic spreadsheets.
• Ability to discuss payments, scheduling, and basic insurance professionally.
• Calm, patient-centered approach with attention to detail and team spirit.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referrals.
• Manage front desk operations including check-in/check-out, scheduling, and insurance verification/authorization.
• Review, schedule, and follow up on referrals and update patient records.
• Keep patient flow and schedules moving by confirming appointments, managing waitlists, and handling cancellations.
• Collect copays and payments accurately, with basic payment tracking as needed.
• Protect patient privacy and uphold HIPAA standards in all front desk interactions.

Skills

Communication

Organization

Multitasking

Customer service

Professionalism

Education

High School Diploma or GED

Tools

EMR systems

Scheduling software

Phone systems

Excel basics

Job description

ProRehab Physical Therapy is seeking a Full Time Front Desk Medical Receptionist to join our team. You will be the first voice and face for patients, setting a welcoming, organized, and professional tone throughout visits.

The role emphasizes effective communication, multitasking, and confidentiality in a fast-paced clinical environment, with opportunities for growth and collaboration across clinics.