Patient Care Coordinator - Front Desk & Scheduling

Mount Sinai Morningside; New York (NY); On-site; USD 23,000 - 45,000; Full time

Job summary

The Mount Sinai Health System is seeking a Patient Coordinator I to greet patients, verify demographics and insurance, and coordinate with staff to ensure smooth arrivals and access to records. The role may include call-center duties in the Faculty Practice Associates group.

Ideal candidates will have a High School diploma or GED, at least 1 year of physician practice experience, and familiarity with practice management systems or IDX. Training on-site will be provided.

Qualifications

• High School graduate/GED.
• 1 year physician practice experience.
• Must have a minimum of one week training on-site which will be provided by practice.
• Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
• IDX or other practice management system experience preferred

Responsibilities

• Greet patients in person or via telephone and update insurance/demographics in the practice management system.
• Verify insurance prior to arrival or at time of arrival if not previously done.
• Communicate with staff to ensure patient records are available for the physician.
• Process HIPAA-related paperwork and other forms as necessary.
• Collect co-pays and provide receipts following cash-control procedures.
• May schedule follow-up appointments and provide records request guidelines.
• May perform simple charge entry tasks or enter payments collected from patients.

Skills

Customer service

HIPAA compliance

Education

High School diploma or GED

Tools

IDX

Job description

The Mount Sinai Health System is seeking a Patient Coordinator I to greet patients, verify demographics and insurance, and coordinate with staff to ensure smooth arrivals and access to records. The role may include call-center duties in the Faculty Practice Associates group.

Ideal candidates will have a High School diploma or GED, at least 1 year of physician practice experience, and familiarity with practice management systems or IDX. Training on-site will be provided.