Patient Concierge & Scheduling Coordinator

Mount Sinai; New York (NY); On-site; USD 23,000 - 47,000; Full time

Job summary

Mount Sinai is seeking a Patient Coordinator I to greet patients, confirm demographics, and verify insurance for physician visits. You will work in a healthcare setting, using a practice management system and coordinating with staff to ensure smooth patient flow.

Responsibilities include updating records, confirming insurance coverage, processing HIPAA paperwork, collecting co-pays, and scheduling follow-ups as needed. On-site training is provided within a medical office environment.

Qualifications

• Experience in a medical office setting is preferred.
• Must be able to communicate effectively with patients and staff.

Responsibilities

• Greet patients in person or by phone and update insurance/demographics in the practice management system.
• Verify insurance prior to visit or on arrival to ensure appropriate coverage.
• Coordinate with staff to ensure patient records are available for physicians.
• Handle HIPAA paperwork and other institutional forms as needed.
• Collect co-pays and provide receipts per cash-control processes.
• May schedule follow-up appointments and provide guidance on requesting medical records.
• May perform simple charge entry or process payments from patients.

Skills

Medical office experience

Communication skills

Education

High School graduate/GED

Tools

IDX or practice management system

Job description

Mount Sinai is seeking a Patient Coordinator I to greet patients, confirm demographics, and verify insurance for physician visits. You will work in a healthcare setting, using a practice management system and coordinating with staff to ensure smooth patient flow.

Responsibilities include updating records, confirming insurance coverage, processing HIPAA paperwork, collecting co-pays, and scheduling follow-ups as needed. On-site training is provided within a medical office environment.