Patient Care Coordinator — Front Desk & Scheduling

Optum; New London (CT); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase plan

401k contribution

Job summary

Optum, in Groton, CT, is seeking an Associate Patient Care Coordinator to join ProHealth Physicians Pediatrics. This full-time role supports patient check-in, data collection, scheduling, and revenue processing with a patient-centered approach.

Responsibilities include verifying demographics and insurance, using the EHR for messaging and reminders, and ensuring accurate cash handling. The position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• High School Diploma/GED.
• 1+ years of customer service experience.
• Access to reliable transportation & valid US driver's license.

Responsibilities

• Greet patients and check-in.
• Verify demographic and insurance information.
• Schedule appointments and communicate with clinicians in the EHR.
• Balance and close payment batches at shift end.
• Provide excellent customer service and teamwork.

Skills

Customer service

Education

High School Diploma/GED

Job description

Optum, in Groton, CT, is seeking an Associate Patient Care Coordinator to join ProHealth Physicians Pediatrics. This full-time role supports patient check-in, data collection, scheduling, and revenue processing with a patient-centered approach.

Responsibilities include verifying demographics and insurance, using the EHR for messaging and reminders, and ensuring accurate cash handling. The position offers a comprehensive benefits package and opportunities for growth.