Patient Care Coordinator: Front Desk & Scheduling

UnitedHealth Group; New London (CT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Stock purchase program

401k contribution

Job summary

UnitedHealth Group's ProHealth Physicians in Groton, CT seeks an Associate Patient Care Coordinator to greet patients, verify demographics, collect co-pays, schedule appointments, and support clinicians in a busy primary care setting.

This full-time role (40 hours/week, Monday–Friday 8 AM–6 PM; rotating Saturdays) requires a High School Diploma/GED and 1+ year of customer service, plus reliable transportation and a valid US driver’s license.

Qualifications

• High School Diploma/GED required.
• 1+ years of customer service experience required.
• Access to reliable transportation & valid US driver’s license required.

Responsibilities

• Greet patients and conduct check-in process.
• Verify demographics and load/update insurance information.
• Verify eligibility and flag appointment accordingly.
• Scan insurance cards and collect co-pays/balances.
• Post payments in the PM system and issue receipts.
• Schedule appointments using approved guidelines.
• Communicate with clinicians via EHR messaging.
• Assist coworkers to ensure smooth office operation.

Skills

Customer service

Education

High School Diploma/GED

Job description

UnitedHealth Group's ProHealth Physicians in Groton, CT seeks an Associate Patient Care Coordinator to greet patients, verify demographics, collect co-pays, schedule appointments, and support clinicians in a busy primary care setting.

This full-time role (40 hours/week, Monday–Friday 8 AM–6 PM; rotating Saturdays) requires a High School Diploma/GED and 1+ year of customer service, plus reliable transportation and a valid US driver’s license.