Patient Care Coordinator – Front Desk & Scheduling

Drayer Physical Therapy; Jefferson Township (NJ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short-/

Long Disability Insurance

401K + company match

Job summary

Drayer Physical Therapy is seeking a Patient Care Coordinator - I to join our Lake Hopatcong clinic. The role focuses on patient intake, referrals, scheduling, and insurance verification, supporting the Clinic Director to ensure efficient daily operations.

The PCC-I will multitask across software systems, maintain a welcoming front desk, process payments, and contribute to a positive patient experience in a growing physical therapy practice.

Qualifications

• Customer-focused front-desk professional with strong communication and presentation skills.
• Ability to multitask, stay organized, and meet deadlines in a busy clinic.
• Experience working with office software and patient intake processes preferred.

Responsibilities

• Greet patients and manage the front desk with a welcoming demeanor.
• Schedule referrals and patient visits, handling intake and insurance verification.
• Collect payments and manage deposits to ensure smooth clinic operations.
• Coordinate with clinical staff to maintain efficient daily workflows.

Skills

Customer service

Multitasking

Time management

Communication skills

Education

High School Diploma

Tools

Microsoft Office

EMR systems

Job description

Drayer Physical Therapy is seeking a Patient Care Coordinator - I to join our Lake Hopatcong clinic. The role focuses on patient intake, referrals, scheduling, and insurance verification, supporting the Clinic Director to ensure efficient daily operations.

The PCC-I will multitask across software systems, maintain a welcoming front desk, process payments, and contribute to a positive patient experience in a growing physical therapy practice.